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FAQ
Frequently Asked Questions
Domain & Hosting
How do I choose between Linux and Windows Shared Website Hosting?
While there are multiple parameters that will determine your decision, certain server-side applications require specific support from Linux or Windows. For
applications written in ASP, ASP.NET, IIS or MSSQL, Windows Shared Hosting is a good fit. For sites written in HTML/ CSS, PHP or regular WordPress websites, Linux hosting would be ideal.
Will I get a free SSL certificate for my site?
Yes, absolutely we give a free Let’s Encrypt SSL Certificate.
Can I transfer my existing website to QuesterHOST?
Yes, you can migrate your Linux Shared Web Hosting package from another web
hosting provider to us.
Can I host multiple websites within one Shared Hosting plan?
Yes, you can host multiple websites on our Advance, Deluxe & Premium Plan by adding addon domains through your hosting control panel.
Is there any restriction on the emails per hour in the shared plan?
In shared plan, the clients will be able to send upto 50 to 100 Emails per hour, it is about 2400 emails on a daily basis. For further information, you will be able to contact our support team members.
Do your packages support CMS like Magento, WordPress, Drupal, Opencart, Joomla and other CMSs?
Yes, Web hosting packages support almost all the open-source PHP based web
applications. For more info can contact our Support team.
What are the advantages of reseller hosting?
If you’re a Web Designer/Developer you can host and manage all your websites/clients with one Reseller Hosting package instead of going through the hassle of managing multiple shared Hosting
packages. This also lowers your Web Hosting costs significantly. Additionally, you can resell hosting
as a value-added feature to your existing business.
Can I upgrade between plans?
Yes, you can upgrade your existing plan to a higher plan at any time.
Which Control Panels do I get with a Reseller Hosting package?
All Reseller Hosting packages come with 2 separate Control Panels – Direct Admin and WHM or
cPanel. WHM/cPanel gives you administrative control of your Reseller Hosting package & user account panel. Direct admin you can create both user account as well as reseller hosting panel.
What kind of PHP/MySQL version is supported?
We support all the advanced version of PHP and MySQL database.
How much time can I expect for ticket response and resolution?
We usually respond to all the tickets within a time span of 1 to 2 hour and most probably we resolve all your issues within 2 to 4 hours. So, we request you to wait for 4 hours for a complete response.
Will, there be any limitation with VPS solution like email accounts and a number of websites that can be hosted?
No, there is no any sort of limitation on hosting a number of websites and also on email accounts. You can fully utilize your server and you can add as much as a
website as per your requirements.
Can I upgrade my Linux VPS server resources like adding extra storage if required in future?
Yes, you can surely do it and there are also many ways, where we can help you
to upgrade your resources. So all you need to do is just contact our support team and they will help you with the best solution.
Can I upgrade between VPS plans?
Yes, you can upgrade your existing plan at any time and instantaneously. However, we do not support plan downgrades.
What kind of support do you offer?
Our all Hosting Plans comes with Managed Support. No Third Party software we
can help to support.
What is the backup policy?
It is recommended that you keep copies of your website files and database.
Is there a Money Back Guarantee?
Yes, we offer 30-day Money Back Guarantee.
Design & Development
What is the difference between web designing & web development?
Web designing is all about creating the look and feel of the site whereas the development is to focus on
the platform on which the site will perform. It is to make the design live or workable.
Do you help with the installation in our Hosting account?
We can install a website theme on your server, you will need to provide us with the following:
HTTP link to the server folder
Access to FTP (with host, password, and login details)
phpMyAdmin access
HTTP link to the server folder
Access to FTP (with host, password, and login details)
phpMyAdmin access
Are you Also designing graphic and logo for our Brand Name?
100% Yes! We do logo design, brochure design, flyer design, stationery, business card design, banners
and a lot more as we provide complete assistance to create your brand.
Can I add extra page in my website later?
Yes, there is an extra cost for the extra pages.
Digital Marketing
Why INVEST in Digital Marketing?
About 97% of consumers go online to find local products and services. If you want to
connect with them and increase leads and sales, you have to meet them where they
spend their time—online.
Why Should I Hire An Digital Marketing Agency Rather Than In-House?
The major benefit of hiring an agency is all about their experience and resources. As a
digital marketing company, we instantly acquire knowledge about new updates and
implement them in our strategies to get better ROI.
How can your digital marketing services help My business?
Our Digital marketing services enables you to get in touch with as many people as
possible. You can deliver your message through various channels (SEO, SMM, Email
marketing etc.) and create interest among people about your business. It’s a great
chance for your business to reach more relevant leads.
Which Digital Marketing Services are Best for My Business?
Which services are best for your business depends on a few things, including your
budget, your goals, your product/service, and your target audience, among other
factors.
Mobile App Development
What is difference between Cross platform development vs Native App development?
- With native app development, we use default language and IDE for both iOS and Android, i.e. Objective C/ Swift with XCode for iOS and JAVA/ Kotlin with Android studio for Android.
- Â Cross platform technology provides a framework where coding is done once, however it can be utilized to deploy app in iOS, Android, and Windows phone.
What platform should we target? iOS/ Android or both?
With the growing popularity of both iPhone and latest Android smartphones, we recommend to launch the product in both the platforms.
Should I have website with all features same as application?
It is not mandatory to have website with same features as application. You can target app development first with one page website. On
getting more traction, you can have responsive website with features same as application.
How much does it cost to develop a Mobile App?
The cost of Mobile App development depends on many factors such as the development platform, App categories, App complexity and
number of features you need in your app. Contact us with your requirement to get the App development cost.
What kind of applications can you build using Mobile?
Mobile can be used proficiently in many different kinds of applications. Here are some of the top applications you can build using Mobile:
- Ecommerce apps
- Streaming apps
- Microservices Architecture
- Salon app
- Hotel Feedback Apps
- School and College Apps
- Hotel Management Apps
- Etc.…
How long does it take to build a mobile application?
The exact time to build a mobile application depends on its features, the screen sizes, and the frameworks used. There is a huge process
involved in developing mobile apps. But it normally takes 2 months to around 4–5 months depending on developers, functionalities of the
app, platform, and much more.
Do you provide maintenance and support after developing a Mobile App?
Yes, we provide free support period once App goes live. After that, we provide paid support at very nominal rates.
Email Solution
Does email marketing work?
Email marketing enables you to run marketing campaigns on a small budget. Emails are great tools of engagement and also add as lead magnets. Few customers look for the next informative email, or newsletter from their favorite brand. So, email marketing tool helps companies create brand awareness and increase loyalty.
No, there are no extra fees or hidden charges.
Can I upgrade/downgrade my plan anytime?
Yes, there are no reasons why we should limit that.
How do I get an email list?
An engaged subscriber list results in higher conversions, in turn getting more ROI. It’s difficult to create a
list that likes to receive your emails. The email marketing tool helps you integrate forms to the website
to capture leads.
Digital Signature Certificate
Is dsc class 3 supports for mca, gst and it filing dept.?
YES, It support all …
What is the validity of this class 3 dsc? is this for individual or organization? is usb token included? will it be for signing + encryption?
Validity for 2 years. DSC for both i.e; individual / organization as per the requirement. Yes
usb token included. Sign / Encryption or combo (sign+encryption) depends on the
requirement.
Why is Digital Signature Certificate (DSC) required?
Physical documents are signed manually, similarly, electronic documents, for example e-
forms are required to be signed digitally using a Digital Signature Certificate.
How much time do CAs take to issue a DSC?
Generally CAs issue a DSC within a day.
What is the validity period of a Digital Signature Certificate?
The Certifying Authorities are authorized to issue a Digital Signature Certificate with a
validity of one or two years.
