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FAQ

Frequently Asked Questions

Domain & Hosting

While there are multiple parameters that will determine your decision, certain server-side applications require specific support from Linux or Windows. For
applications written in ASP, ASP.NET, IIS or MSSQL, Windows Shared Hosting is a good fit. For sites written in HTML/ CSS, PHP or regular WordPress websites, Linux hosting would be ideal.

Yes, absolutely we give a free Let's Encrypt SSL Certificate.

Yes, you can migrate your Linux Shared Web Hosting package from another web hosting provider to us.

Yes, you can host multiple websites on our Advance, Deluxe & Premium Plan by adding addon domains through your hosting control panel.

In shared plan, the clients will be able to send upto 50 to 100 Emails per hour, it is about 2400 emails on a daily basis. For further information, you will be able to contact our support team members.

Yes, Web hosting packages support almost all the open-source PHP based web applications. For more info can contact our Support team.

If you're a Web Designer/Developer you can host and manage all your websites/clients with one Reseller Hosting package instead of going through the hassle of managing multiple shared Hosting packages. This also lowers your Web Hosting costs significantly. Additionally, you can resell hosting as a value-added feature to your existing business.

Yes, you can upgrade your existing plan to a higher plan at any time.

All Reseller Hosting packages come with 2 separate Control Panels – Direct Admin and WHM or cPanel. WHM/cPanel gives you administrative control of your Reseller Hosting package & user account panel. Direct admin you can create both user account as well as reseller hosting panel.

We support all the advanced version of PHP and MySQL database.

We usually respond to all the tickets within a time span of 1 to 2 hour and most probably we resolve all your issues within 2 to 4 hours. So, we request you to wait for 4 hours for a complete response.

No, there is no any sort of limitation on hosting a number of websites and also on email accounts. You can fully utilize your server and you can add as much as a website as per your requirements.

Yes, you can surely do it and there are also many ways, where we can help you to upgrade your resources. So all you need to do is just contact our support team and they will help you with the best solution.

Yes, you can upgrade your existing plan at any time and instantaneously. However, we do not support plan downgrades.

Our all Hosting Plans comes with Managed Support. No Third Party software we can help to support.

It is recommended that you keep copies of your website files and database.

Yes, we offer 30-day Money Back Guarantee.

Design & Development

Web designing is all about creating the look and feel of the site whereas the development is to focus on the platform on which the site will perform. It is to make the design live or workable.

We can install a website theme on your server, you will need to provide us with the following:

HTTP link to the server folder
Access to FTP (with host, password, and login details)
phpMyAdmin access

100% Yes! We do logo design, brochure design, flyer design, stationery, business card design, banners and a lot more as we provide complete assistance to create your brand.

Yes, there is an extra cost for the extra pages.

Digital Marketing

About 97% of consumers go online to find local products and services. If you want to connect with them and increase leads and sales, you have to meet them where they spend their time—online.

The major benefit of hiring an agency is all about their experience and resources. As a digital marketing company, we instantly acquire knowledge about new updates and implement them in our strategies to get better ROI.

Our Digital marketing services enables you to get in touch with as many people as possible. You can deliver your message through various channels (SEO, SMM, Email marketing etc.) and create interest among people about your business. It’s a great chance for your business to reach more relevant leads.

Which services are best for your business depends on a few things, including your budget, your goals, your product/service, and your target audience, among other factors.

Mobile App Development

  • With native app development, we use default language and IDE for both iOS and Android, i.e. Objective C/ Swift with XCode for iOS and JAVA/ Kotlin with Android studio for Android.
  •  Cross platform technology provides a framework where coding is done once, however it can be utilized to deploy app in iOS, Android, and Windows phone.

With the growing popularity of both iPhone and latest Android smartphones, we recommend to launch the product in both the platforms.

It is not mandatory to have website with same features as application. You can target app development first with one page website. On
getting more traction, you can have responsive website with features same as application.

The cost of Mobile App development depends on many factors such as the development platform, App categories, App complexity and number of features you need in your app. Contact us with your requirement to get the App development cost.

Mobile can be used proficiently in many different kinds of applications. Here are some of the top applications you can build using Mobile:

  • Ecommerce apps
  • Streaming apps
  • Microservices Architecture
  • Salon app
  • Hotel Feedback Apps
  • School and College Apps
  • Hotel Management Apps
  • Etc.…

The exact time to build a mobile application depends on its features, the screen sizes, and the frameworks used. There is a huge process involved in developing mobile apps. But it normally takes 2 months to around 4–5 months depending on developers, functionalities of the app, platform, and much more.

Yes, we provide free support period once App goes live. After that, we provide paid support at very nominal rates.

Email Solution

Email marketing enables you to run marketing campaigns on a small budget. Emails are great tools of engagement and also add as lead magnets. Few customers look for the next informative email, or newsletter from their favorite brand. So, email marketing tool helps companies create brand awareness and increase loyalty.

No, there are no extra fees or hidden charges.

Yes, there are no reasons why we should limit that.

An engaged subscriber list results in higher conversions, in turn getting more ROI. It’s difficult to create a list that likes to receive your emails. The email marketing tool helps you integrate forms to the website to capture leads.

Digital Signature Certificate

YES, It support all …

Validity for 2 years. DSC for both i.e; individual / organization as per the requirement. Yes usb token included. Sign / Encryption or combo (sign+encryption) depends on the requirement.

Physical documents are signed manually, similarly, electronic documents, for example e- forms are required to be signed digitally using a Digital Signature Certificate.

Generally CAs issue a DSC within a day.

The Certifying Authorities are authorized to issue a Digital Signature Certificate with a validity of one or two years.